Refund Policy

We have a 31-day return policy, which means you have 31 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, non tampered, unopened and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@daislashes.com If your return is accepted we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return shipping must include tracking, is at the buyers expense and will not be refunded or paid for by Daislashes 

We do not accept returns for change of mind or orders damaged in transit. 

You can always contact us for any return questions at support@daislashes.com

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials or flammable liquids. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns or exchanges on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.